5 Typical Jobs for Race-Day Volunteers

Time to divvy out the duties for volunteers helping with your race.

It’s race time, and you’ve got dozens of volunteers needing jobs! No, hundreds! No, MILLIONS! (That escalated quickly.) However big your run or volunteer base may be, here are five main jobs to assign to volunteers ready to help.   

 

Set-up/tear down crew 

Okay, so maybe you’ll need to come up with a creative name here, but this is fairly straightforward. Regardless, it’s an important job. No matter how big your muscles are, this is not something you can do alone (Note: Make sure the volunteers in this team are physically fit enough to do the tasks required). It takes a team to put up the tents, get the tables arranged, get the water bottles in coolers, unfold chairs, unroll the finish line. And then when it’s all over, you need an even bigger crew willing to stick around and take care of the trash and recycling, store unused t-shirts for next year, return equipment to vendors, and countless other small things. If you have a big crew for either of these, make sure it’s clear who volunteers report to as their direct supervisor if it’s not you. 

 

Check-in team

These are your early risers. Coffee? These people don’t need coffee, they live off of sunshine and happiness. This is an important part of the event as this team greets runners and/or volunteers, makes sure they have everything they need, and answer any questions. It’s a fun and friendly role, perfect for someone who identifies themselves as a “people-person.” Whoever works with the check-in team has got to be someone excited to be there, so don’t try to force anyone onto this team. The people who love it though usually rock this job. (Note: Don’t actually forget to bring the coffee, ever. Or else.)

 

Water station 

Now we’re talking essentials people. The body cannot live without water, and runners will be glad to see a water station as they round the corner. Volunteers in this station will hand out water (Note: If volunteers holding cups from the bottom it’s easier for runners to grab it in a hurry), pick up and throw away the discarded cups, and cheer on the runners. Not only that, but this can be a fun and goofy place to encourage runners passing by with signs, decorations, and support for their journey left ahead. 

 

Course marshall 

For the volunteers who like telling people what to do or have always imagined what life might be like for a traffic cop–this is the job for them. Positioned throughout the course, these volunteers make sure runners stay on course and provide them with direction, be it with a megaphone, sign, or giant foam finger. Especially around a corner or at an intersection, course marshalls help runners know where to go without having to pack a map. Course marshals may also keep an eye out for runners’ safety and shout out encouragement. (Note: Discourage volunteers from saying the ever so-vague, “Almost there!” as runners pass–if it’s a long race, “almost” is never close enough.)

 

Finish line 

This group basically gets to do ALL of the jobs but during the best and last moment for the runners. So make sure the volunteers cheer people on, hand out water, pick up trash, tell runners where to go next, and help them with whatever may arise. Near the end is where more friends, families, and fans of the runners tend to congregate, so watch out for dogs, strollers, and over enthusiastic supporters! (Note: Make sure these volunteers are equipped with some basic info to assist runners, like where the nearest bathroom is or where to pick up their medal.)

 

All of these jobs are important, but can also be a ton of fun! The more the merrier as far as volunteers go. Just be sure to give volunteers clear communication about their goals, duties, and who to report to. And, if you really do have millions of eager volunteers, buy yourself some earplugs because that cheering section’s gonna be LOUD! 

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Training Your Volunteers

Whether your volunteers are answering phones on the emergency line, dishing up hot soup on Wednesday evenings in the church basement or passing cups of water to marathoners during the big race, they’ll need at least some degree of training–and it’s up to you to make sure they’re doing the job right. Follow these three simple steps to ensure your volunteers are psyched and ready for the task at hand.

Step, step, chassé!

Photo cred: www.youtube.com

Make sure those volunteers know their moves. A training session should include a step-by-step of their actual job duties. Bonus points if you can bring in existing volunteers to give newbies the real low-down on how things will work. Do they know where to check-in when they arrive? Do they know what to bring? Who to talk to if they get lost or confused? Introduce the Volunteer Coordinator; it’s always helpful to associate a face with the name of the person who’s choreographing the big dance.

Repeat after me…

Your volunteers are the most visible representation of your organization; make sure they know the lingo. All your volunteers should be able to talk the walk in case they are interviewed by a media or news outlet. Equip each volunteer with a map of the event grounds or venue where they’ll be working, and make sure they can locate information booths and bathrooms on a dime. Always assess risk. If you’re running a beer garden or beverage tent, prep your volunteers on the importance of being honest. If there is the possibility of physical injury during your event, be sure to explain proper protocol to your volunteers. Liability less, volunteer more!

Status Updates, Tweets, and Posts–oh my!

Photo cred: www.forbes.com

Welcome to 2013. Your volunteers will almost undoubtedly turn the volume up on your organization–through Facebook, Twitter, Tumblr, you-name-it. As representatives of your organization, be sure they understand the gravity and implications of what they post online.

My best advice? If you can’t beat ’em, join ’em. Leverage social media to draw attention to your event or organization–create a hashtag you’d like your volunteers to use when they tweet about their experience. Share with them your Facebook page and encourage them to “Like” what you do online. Ask your volunteers to tag your event in their photos (you might even consider hosting a photo contest!). There’s nothing wrong with a little free publicity–just make sure it’s the right kind of publicity. You’re not Ke$ha: any attention is not always good attention.

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