Your Needs Unmet – How to Meet Them with VolunteerLocal

Before I started blogging for VolunteerLocal, I started using VolunteerLocal. At first, I was working at a small nonprofit that occasionally hosted little volunteer opportunities. I used the free version of the platform, and it helped me manage my little signups simply. When I moved to a role at a University became responsible for events that necessitated hundreds of volunteers, I knew exactly which platform I wanted to use to protect my sanity and make signing up a breeze for the volunteers. (Any guesses?) That’s right: I created a new VolunteerLocal account and upgraded to a paid version of the platform that I continue to build into my annual budget at work.

The VolunteerLocal platform meets my (every-evolving) needs year after year, and it will meet yours if you:  

 

 

Need an easy way for volunteers to sign up for specific shifts and jobs. Volunteers love not having to create a log-in with a password they will constantly forget. With VolunteerLocal, they can sign up using whatever e-mail address is most convenient for them, and they receive a confirmation message automatically. Volunteers (and volunteer managers) can see exactly how many spots are open for any given shift and job. 

 

 

Need a dashboard to track your progress. Customize your VolunteerLocal login so you can get a quick snapshot of how many shifts remain open, how many are filled and how many unique and overall volunteers you have participating in your event. It even gives you a countdown of days until the event, if you want! This is a great motivator or nerve-calmer, depending on how recruitment is going. 

 

 

Need to collect volunteer T-shirt sizes. No need to guess at sizes for volunteers and accidentally over-order a batch of XXLs. The ability to customize signup information eliminates the need to track down volunteers and individually request their size, mobile phone number, or any specialized info that you need, like whether they’re with a certain company or over the age of 13. You can build it all in, and keep it constant or change it up and make it unique for any event.  

 

 

Need an easy way to communicate with volunteers. Paid VolunteerLocal accounts allow you to send mass messages through the platform to your whole volunteer team, or customize instructions and follow-up per job. 

Need an easy way for volunteers to cancel their shifts. If you don’t want to deal with e-mails and voicemail excuses, you can allow volunteers to cancel or swap shifts. Or, if you’re like me, you can turn that function off. Social sharing is also an option, if you want your volunteers to be able to tweet out or post to Facebook about their shifts and help you with your marketing efforts. 

Need a simple day-of sign in. You can easily export your volunteer lists and data as a spreadsheet. Again, you can so this en masse for the whole group, or export batches for specific job sign-ins. You can also use the platform to check in volunteers electronically on the Grow Plan.  

Need a way to store your annual volunteer data. I like to archive my events in VolunteerLocal after they’ve happened, and then at the end of the year, I take them out of archive and collectively export the data to get a big picture of who has volunteered and how often/long. I’ll also pull a past event out of archive if I want to make volunteer staffing plans based on the previous year’s successes and challenges. 

 

 

Need other people to be able to manage different events. With various paid VolunteerLocal accounts, you can have multiple administrators who can access only the events and information you give them permission to control. This is great if you’re working with student clubs and want to give access to student leaders, but only for the organizations they oversee. 

 

 

Need an assistant. What volunteer coordinator wouldn’t like an assistant to help with busywork and data? VolunteerLocal is like a virtual assistant that can pull reports for you faster than you can grab yourself a cup of coffee. Plus, it never takes a vacation day! 

 

 

Need to talk to a person if you’re stuck. VolunteerLocal has amazing customer service. They have been a phone call or e-mail away when I’ve had rare issues, and give me pointers on shortcuts and tricks that make using the platform even more fun.

 

Read More

Tackling the Big Hurdles

Congratulations! You’re in charge of organizing an event! Whether it’s your first time or your fiftieth, there are certain challenges that can disrupt your planning process. But have no fear! There’s always a solution or another way of looking at things. 

 

We each tend to have different things that intimidate us, and other items that don’t stress us out at all. Below are some typical categories of stressors you may encounter. Let’s take a look at some of these major obstacles and how you can set yourself up for success!

PEOPLE

Volunteers

I have vivid memories of recruiting volunteers during my first event. For me, defining volunteer job descriptions was an easy task. Coordinating volunteers and building relationships with them before, during, and after the event seemed to come naturally. But where in the world do you find these volunteers? That was the piece that seemed insurmountable. 

Thankfully my organization had an existing volunteer database that I could use as a starting point, and over time I learned how to extend and leverage my professional network to make recruitment a little easier. What assets are at your disposal? List them out to help you see your strengths as well as the gaps you need to fill.

No matter what part of volunteer management is tripping you up, VolunteerLocal has likely covered it! Take a look at some of these top posts. As with most things in the world of volunteer management, investing in solid strategies pays significant dividends in future years.

 

Event Attendees

Some people have a knack for resolving issues with guests or participants on the day of an event. For others it takes more planning ahead of time. Think through communication strategies to efficiently alert the necessary people of developing complications. Identify as many possible problems that may arise and have standard responses for each. As you incorporate these strategies and responses into your volunteer training, you can gain confidence and experience when the actual event arrives.

 

PLACES

Venue

Location is everything! But it’s also not worth being paralyzed about the decision. Before securing space, define the scope of your event as far as number of guests, type of atmosphere you’re hoping to create, etc. This list is now your wish list! It helps limit your search and focus on the essentials when visiting potential venues. Though there are times we have the means to get our dream venues, be sure to note which items on your wish list are negotiable. Many times simple décor and lighting tweaks can enhance ambiance; the location and number of bathrooms, however, cannot be adjusted. Think about the big picture and get creative!

 

Vendors

Once you secure a location, there’s usually still a myriad of vendors to select: catering, concessions, DJ, printers for marketing items, etc. Again, be sure to list out all your needs before you start calling potential vendors. Knowing what you’re asking for gives you more confidence and makes for more effective communication.

 

THINGS

Budgeting & Sponsors

Where would we be without the numbers? Creating budgets and securing sponsors make a huge difference, yet these two topics come with the biggest intimidation factor, at least for me personally. We have some great resources on this topic, as well, but be assured: research in this area really pays off! 

Just as with other categories of challenges, taking the time to fully define what you’re asking for makes a difference. Know your financial boundaries. Know what you’re looking for in a sponsor partnership, and know what you have to offer in return. 

 

Tackle the hard things, and you’re bound to have a great event!

 

Read More