VolunteerLocal Product Updates: 5 New Features to Support Your Work

What a year this has been.

Our team at VolunteerLocal has been hard at work, enhancing our product to better serve our customers during this unique time and for years to come. The last six months have brought a slew of new features and functions, many of which are included at all plan levels.

I’ve outlined these new features below and encourage you to reach out via the form below with questions, feedback or to schedule a video call with someone on our team.

Volunteer Applications

You can now build a centralized application that all volunteers complete as a part of your sign-up process.

  • The application can include unlimited questions of varying formats, including file uploads and profile pictures.
  • Volunteers who are approved can self-schedule into events using their first name and email address. Yes, we are a still a password-less platform!
  • Existing volunteer records can be imported directly into an applicant-pool.

Application Status

Applicants can be assigned a status value to be used for tracking and limiting access to shifts. We call this an “application status.”

  • Volunteer statuses drive later eligibility. For example, a profile status of “Approved” can be required for volunteers to register for events.
  • A volunteer’s status value can be used to allow or deny the volunteer’s ability to schedule a shift. For example, a status of “Denied” would keep a volunteer from seeing an event’s shifts.
  • Available statuses can be customized to fit your workflow: Approved, Denied, Pending, etc.

Background Checks

We know that many volunteer positions require a background check, and we’ve partnered with a company called Verified First to provide affordable, integrated background checks through VolunteerLocal.

  • Verified First has a Chrome extension (download it here) that integrates directly into your VolunteerLocal Report.
  • Volunteers’ background check results are visible within the report, and will automatically “expire” after a specific time-frame (1-3 years, depending on your state requirements).


Volunteers can indicate their special skills, interests or certifications at the time of application, or this data can be maintained exclusively by administrators. Qualifications can be used to determine which jobs are visible to a volunteer.

  • Qualifications can be unique to your organization. For example, electrical work, a CDL driver’s license, or a massage therapist.
  • Jobs can require one or more qualification(s) – those positions are only visible to volunteers who are eligible/qualified to do them.

Template Messaging – Emails and Texts

You can now create (and save) template messages, for both email and SMS.

  • Template messages can be sent to individual volunteers from within their profiles.
  • These templates can include smart-tags: first name, last name, job info, volunteer profile link, etc.
  • Templates can be visible to other administrative users, but the ability to edit a template can be restricted to just the primary administrators.

These are just some of the changes we’ve rolled out in the last few months, but by far the most significant. Each offers unique benefits and we hope you can take advantage of them!

If you want to learn more about these features on your own time, check out our FAQ and YouTube Channel.

Did you know we have a weekly newsletter that specifically highlights our product? Subscribe to our Friday Tips Series newsletter here.

Contact us to learn more or schedule a product demonstration with a real person.


Kaylee Williams is the President of VolunteerLocal, a volunteer scheduling, management and communication platform for organizations of all types and sizes. Williams is passionate about community service and inclusion (diversity) in tech. She is a triathlete, volunteer coach for Girls on the Run, bass guitar player and homebrewer.